Privacy & Security

1. Protection

We are committed to protecting your personal information and will keep the information you entrust to us safely and securely. British Birds is registered under the Data Protection Act 1998 and will comply with that Act’s provisions.

Whenever you provide personal information, we will treat that information in accordance with this policy, current UK Data Protection legislation and Internet best practice.

We may from time to decide or be legally obliged to update this Privacy & Security Policy. Any changes will be posted at this site. Except as required by law, modifications to this Privacy & Security Policy shall not affect our treatment of data collected prior to the effective date of the Policy change.

2. Information

We may also collect personal information from you through enquiry and registration forms and every time you e-mail us your details. We may use this information to personalise aspects of our services, to carry out market research surveys, and to provide you with updates about developments on the site and information about the products we offer. If you do not wish to receive information about our products or services, please e-mail us at the details on the Contacts page.

British Birds collects information from you for four reasons: –

To process your order, we collect your name, e-mail address, postal address and credit card details.

To make your visit more rewarding and useful, we may monitor customer patterns and your use of the store via cookies. Please see the information below on cookies.

Should you consent, to contact you with details of our products or to undertake research by e-mail, mail and telephone.

By submitting your personal information, you consent to such processing and transfers in connection with such orders, offers or services and for any other purposes to which you consent at the time you provide the information. In order to enable us to provide you with a personalised browsing experience, this site may use ‘cookie’ information collection technology.

Whenever you visit a page of this website, certain information is automatically stored in a log file. This includes demographic data and browsing patterns, but does not include data which may identify an individual user. This information is only used for statistical purposes to help improve this site and provide accurate statistics to advertisers (if any) in the form of aggregated data.

3. Cookies

We may use “cookies” to identify you when you visit this website. A cookie is a small file that can be stored by your browser on your computer’s hard disk or on a website server. Our cookies do not in themselves recognise the individual user but will recognise the computer you are using so that we know when you are returning to the British Birds website. Such cookies do not retrieve information about you stored on your hard drive and do not corrupt or damage your computer or computer files. You are not obliged to accept a cookie that we send you, and you can in fact modify your browser’s setup so that it will not accept cookies.

If you disable the use of cookies in your browser, we cannot guarantee that all parts of our website will work.

4. Disclosing information to others

We will not disclose any information we hold about you to any third party without your permission. However, please note that in order to process your data we may on occasion be required to share your information with other companies or any suppliers we engage to provide services which involve processing data on our behalf.

We employ other companies to perform functions on our behalf, including fulfilling orders, sending e-mails and postal mail, and analysing data. We will ensure that these companies only use such information under our direction to perform these functions, and that they have adequate procedures in place to deal with your data securely. Some of these companies may be based outside the EU. If we transfer your data to these companies, we will ensure that they process your data in accordance with this Privacy & Security Policy and the Data Protection Act.

Please be aware that we cannot guarantee that third party services accessible through this website operate the same Privacy & Security Policy.

5. Accuracy and access to Personal Information:

You can check that the information which we are holding is accurate by e-mailing us at the details on the Contacts page. Even if you have consented to receive marketing information from us, you can request that we do not contact you with further information by e-mailing us as above.

6. Security

We use up-to-date storage and security techniques to protect your personal information from unauthorised access, improper use or disclosure, unauthorised modification or unlawful destruction or accidental loss. All our employees and any suppliers we engage to process your data are obliged to respect the confidentiality of your information.

If you have any questions concerning this Privacy & Security Policy or would like us to amend or destroy your details, please contact us using the details on the Contacts page.

7. Financial security

All British Birds forms which request credit card or bank details use the SSL (secure sockets layer) protocol for encryption. Most browsers (including current versions of Microsoft Explorer and Netscape Navigator) support SSL. The link between your browser and the server is secure if your browser displays a small padlock or key symbol somewhere in the frame, or the address bar shows a web address beginning https:// (rather than http://).

8. Links to third party websites

The British Birds website contains hyperlinks to many other websites. This information is supplied in good faith, in case it is of interest, or use, to our website users. We are not responsible for the content or functionality of any of these external websites – but please let us know if a link is not working by using Feedback on the main menu.

Visitors to our website should be aware of the following:

If an external website requests personal information from you (e.g. in connection with an order for goods or services), this information is supplied to, stored and used by the company concerned – it is not covered by our Privacy & Security Policy. It is good practice to read the privacy policy of any website at which you are considering registering any personal information.

In purchasing goods or services from any of the companies to which our website links, you are forming a contract with the company(s) concerned (agreeing to their Terms & Conditions), not British Birds.

Last published: 20/06/2008